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When will my order ship?
Fully paid orders will be
dispatched within 3 working days
Orders are dispatched Monday
to Friday (Malaysian hours)
Our daily processing cut off
time is 1800hrs (UTC+8.00)
All shipment quotes are based on
delivery address, not billing address
We try our best, but there
may be delays during sales or holiday periods
How do I track my order?
Check your email
Tracking numbers will be sent to your order confirmation email once your order is ready for
pick-up by our courier partners.
Click the link
Track your order by clicking the link in the email
Get Excited!
Delivery time after pick up will solely depend on the courier’s speed of service.
NOTE: In order to help delivery, it is best to provide full contact details including telephone and email address so you can be contacted
locally if there are problems with delivery.
Local Courier Services
We use GDex delivery services,
an express trackable services
Estimated delivery times are between 2-5 business days, after fulfilment. Please note that delivery times may sometimes be longer due to public holidays and festive seasons.

Shipping charges are at a flat rate of RM5 for both West Malaysia and East Malaysia, for orders below RM20. For orders above RM20, shipping is free!

This service requires a signature upon delivery, so we recommend you provide your work address or nominate a delivery address where somebody is available to sign for the parcel.
Same Day Delivery
In a hurry? We now offer same-day delivery
for a hassle-free shopping experience.
In the case that the first delivery fails due to errors in shipping or contact information provided,
the subsequent delivery and return charges will be charged back to you. Do make sure the shipping
and contact information provided in your order are correct to avoid any delays!

Please note that if you are sending a dispatch or a representative to collect your order on behalf of you,
do request that they quote your order number at the service counter for collection purposes.
In-store Pick Up
If you’d like to visit the store to pick-up your purchases, you can choose a time slot for collection upon checkout. Please do note that orders take a minimum of 1 hour to process and pack before it is ready for collection.

There is also a maximum of 10 slots per hour for in-store pickup so please do select another time slot if your first choice is fully taken. In the event that you do not turn up at the store to collect your order, we will hold it for a maximum of 7 working days before contacting you to arrange for shipping. Any shipping costs not collected upon checkout will then be charged to you.