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Exchanges may be made only within 14 days from the date of purchase provided that the products are still in good and unused condition with original packaging. Should the product not be in original condition, please contact us at firstname.lastname@example.org before returning it. CzipLite reserves the right not to exchange the products if they do not fulfill the requirements as stated prior.
All faulty/damaged goods must be returned to us for inspection.
We recommend that you return your unwanted items using registered post or trackable courier. We will not be held responsible if returned items are lost in transit. If the item is faulty, damaged, or significantly not as described, CzipLite will cover all postage costs and provide a full refund via store credit.
We try our very best to avoid this, but if you think you've received the wrong item, then simply lodge a return by contacting us at email@example.com, or Whatsapp us at +6012 219 1559.